Frequently Asked Questions
We understand that flooring projects involve many decisions and technical considerations. Our clients often have similar questions regarding timelines, material behavior, and preparation requirements. Below are answers to some of the most common inquiries we receive. This information is intended to provide general guidance and clarify our approach. If your specific question is not addressed here, we welcome you to reach out for a personalized conversation.
Common Inquiries About Process, Materials, and Care
We believe that informed clients make confident decisions. These responses reflect our general experience across various project types. Every space is unique, and specific conditions may influence the approach.
How long does it typically take to install new flooring?
The duration of an installation depends on several variables, including the total square footage, the type of material selected, and the condition of the existing subfloor. Removal of old flooring and necessary leveling work can extend the timeline. We provide a realistic estimate during our initial consultation based on your specific circumstances. We do not rush the process, as proper acclimation and alignment are essential to the final result.
Can you install new flooring over existing tile or vinyl?
In some situations, installation over an existing surface is technically possible if the substrate is sound, clean, and sufficiently flat. However, we generally recommend removal to allow for a thorough inspection of the subfloor and to ensure proper adhesion of the new material. Covering old flooring without assessment carries the risk of hidden moisture or bond failure. We will evaluate your specific conditions during the on-site visit and advise accordingly.
Do you provide the materials, or do I need to purchase them?
Our primary service is the installation and finishing of flooring materials. Clients typically source their own materials from suppliers or retailers of their choice. We are available to review your material selections prior to purchase and offer technical feedback regarding thickness, backing types, or suitability for your specific environment. We do not maintain inventory or act as a retailer, which allows us to remain objective in our recommendations.
How do I maintain my new hardwood or vinyl floor?
Maintenance requirements vary significantly between surface types and finishes. We provide general care guidelines upon the completion of your project, tailored to the specific material installed. For most surfaces, regular dry dusting and the use of appropriate cleaning solutions are recommended. Avoiding excess moisture and utilizing protective pads under furniture will contribute to the longevity of the installation.
Do you move furniture and appliances?
We are able to move typical household furniture items such as sofas, tables, and beds. Large appliances, pianos, or sensitive electronic equipment may require specialized movers or separate arrangements. We recommend discussing the scope of furniture handling during the estimate process so we can prepare accordingly. Our team takes precautions to protect items that remain in the work area.